Commercial and partnerships
Senior account executive
Sells to public-safety customers, from first conversation through procurement.
- Level
- L3 Senior
- Leads delivery, raises quality.
- Industry equivalent
- Senior
- Typically 5 to 8 years
- Role family
- Commercial and partnerships
- Hiring window
- First intake
- Q1 to Q3 2027 · Taking applications
What we expect at L3: Leads delivery, raises quality.
Owns substantial outcomes, anticipates risk, and mentors others. Drives alignment across stakeholders and services.
Impact and scope
What you own and how far your decisions reach.
- Owns outcomes that span multiple components, teams, or shifts.
- Defines success metrics and validates impact after launch.
- Identifies systemic issues and proposes durable fixes.
Execution and delivery
How you plan, execute, and ship.
- Leads execution: decomposes work, sequences delivery, and mitigates risk.
- Manages incidents with calm coordination and follow-up.
- Creates operational readiness: documentation, alerts, and training.
Craft and quality
Correctness, maintainability, and professionalism.
- Sets a high bar for correctness, performance, and maintainability.
- Reviews work for architecture, risk, and long-term cost.
- Designs interfaces, SOPs, and workflows that are observable and testable.
Collaboration
How you communicate, align, and work with others.
- Aligns stakeholders with clear narratives and decision records.
- Handles disagreement productively and drives closure.
- Builds strong cross-functional relationships and feedback loops.
Security and trust
How you protect data, users, and the organization.
- Threat models new work and ensures safe defaults.
- Designs for auditability and evidence integrity where needed.
- Raises security concerns early and helps resolve them.
Growth and leadership
How you learn, mentor, and raise the bar.
- Mentors and coaches others with actionable feedback.
- Uplifts team practices: reviews, quality gates, and documentation.
- Builds domain expertise and shares it broadly.
Commercial and partnerships
Customer success, partnerships, and go-to-market for sensitive mission environments.
Typical titles at L3
Senior account executive | Senior customer success manager | Partner lead
Examples of the work
- Mission-fit discovery and requirements translation
- Customer success and long-term adoption
- Partnerships, procurement, and vendor governance
- Training, enablement, and stakeholder comms
Service lens
- Never oversell: trust is built by accuracy, not hype.
- Security and governance are part of customer value, not a blocker.
- Clear expectations prevent risk in procurement, rollout, and operations.
Apply
It takes about five minutes. You need your CV. We do not ask for your nationality, date of birth or a photo.
We have your application.
A confirmation is on its way to your inbox. A person on our People team reads every application, and we will email you if we would like to talk.